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All orders are being processed within 1 working day (Monday - Friday), except Express orders (order by Noon GMT Monday - Friday for same day dispatch)

Monogram Care

If you have chosen gold or silver foil embossing, it is good practice to limit contact with substances that can cause the colour to fade, such as perfumes, cosmetics and other chemicals, and also limit excessive rubbing of the monogram. We recommend keeping your bag dry, and when not in use store out of direct sunlight in a dust bag.

If your personalisation is fading due to wear and tear then at our discretion we may offer to re-emboss this for you