We will process your order within 1 working day (or on the same day if placed before 12pm GMT), unless your item is described as a pre-order, or we require further information from you regarding your order, or we cannot fulfil part or all of your order. Any exceptions to this will be on a banner on the homepage (please note no orders will be processed 1st, 8th and 29th May due to public holidays).
Delivery times are dependant on the shipping service chosen at checkout and are an estimate (with the exception of Express services). Unfortunately delays by carriers can occur beyond our control and we always recommend choosing express services if you need your order quickly.
International delivery will be dependant also on your location and postal operator. European orders normally arrive within 7-10 days, outside of this usually 10-20 but this is not guaranteed.
Please reach out to us if you have any queries regarding your order: firstname.lastname@example.org