Delivery Information
CHRISTMAS DELIVERY INFORMATION (updated 8th December)
UK Customers - we now have 3 delivery options.
Standard Royal Mail - Royal Mail are experiencing huge delays and we do not recommend using this service if you want your order before 22nd December (no deliveries on 23rd/24th due to further strikes)
Royal Mail Express - This service is tracked and will arrive, though they have suspended their next day guarantee on this
Yodel Parcel delivery - We have introduced this service if you do not wish to rely on Royal Mail
No Royal Mail orders will dispatch 9th, 14th, 15th December
Please find below last order dates for delivery by Christmas. All postal operators are anticipating immense parcel volumes, and Royal Mail are on strike on several dates in November and December; therefore we have brought forward our last posting dates. If you order after these dates, it is highly unlikely your delivery will arrive by 24th December, unless you choose express delivery.
Tuesday 29th November: Australia
Friday 2nd December: Eastern Europe. Cyprus, Malta, Greece
Sunday 4th December: USA, Canada
Tuesday 6th December: Rest of Europe
Wednesday 14th December: EXPRESS delivery USA, Canada and Europe.
Sunday 11th December: UK Standard delivery
Wednesday 14th December 1pm: UK Yodel
Tuesday 20th December: UK EXPRESS only
Any orders placed after 20th December won't be processed until after Christmas.
Unfortunately delivery delays can occur which is why we are trying to mitigate this by getting all items sent in advance of recommended last posting dates.
We will process your order within 1 working day (or on the same day if placed before 12pm GMT), unless your item is described as a pre-order, or we require further information from you regarding your order, or we cannot fulfil part or all of your order. Any exceptions to this will be on a banner on the homepage (such as on strike dates).
Delivery times are dependant on the shipping service chosen at checkout and are an estimate (with the exception of Express services). We are not providing any estimated delivery times for UK Royal Mail standard delivery as delays are to be expected due to huge volumes and industrial action. Whilst the majority of orders seem to be arriving within a week, a small number are taking exceptionally longer. Unfortunately delays by carriers can occur beyond our control and we always recommend choosing express services if you need your order quickly.
Please reach out to us if you have any queries regarding your order: help@loverofluxe.com