We will process your order within 1 working day (or on the same day if placed before 12pm GMT for UK next day delivery), unless your item is described as a pre-order, or we require further information from you regarding your order, or we cannot fulfil part or all of your order.
Delivery times are dependant on the shipping service chosen at checkout and are an estimate (with the exception of Express services). We are not providing any estimated delivery times for UK Royal Mail second or first class as Covid-related delays are to be expected. Unfortunately delays by carriers can occur beyond our control and we always recommend choosing express services if you need your order quickly. We have also introduced a tracked courier service option if you require tracking / guarantee of delivery within a certain time.
Please reach out to us if you have any queries regarding your order: firstname.lastname@example.org
Please note our office will be closed Wednesday 23rd - Monday 28th December.
*UPDATE 21ST DECEMBER: We've had to temporarily remove our express international service, and tracked UK courier service, due to covid restrictions, and Brexit*
Please order by the following dates for delivery by Christmas (beyond these dates express delivery will be possible)
**In light of the extensive postal delays in the UK, we've decided to bring forward our last posting date for standard delivery to Thursday 17th at Noon**
Standard Delivery (Royal Mail 2nd class): Thursday 17th December Noon
Tracked Courier: Sunday 20th December
UK Next Day: Tuesday 22nd December Noon
Cyprus, Malta, Greece, Turkey, Eastern Europe: Tuesday 8th December
Poland, Italy, Finland, Sweden, Czech Republic: Wednesday 9th December
Austria, Denmark, Germany, Netherlands, Spain, Switzerland: Monday 14th December
Belgium, France, Luxembourg: Wednesday 16th December
Ireland: Sunday 20th December
REST OF WORLD
Australia: Wednesday 2nd December
New Zealand: Wednesday 2nd December
Asia: Sunday 6th December
Canada: Sunday 6th December
USA: Thursday 10th December