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SAME DAY DISPATCH WHEN YOU ORDER BY 2PM. Due to Easter, any orders placed after 2pm on Thursday 9th will be processed Tuesday 14th April. Please see latest updates via the Covid-19 section at the bottom of this page.

Refund Policy

Any non-personalised items may be returned to us for a refund, please contact us within 14 days of delivery to discuss.

Personalised items are by their nature non-returnable due to their customisation. All our products are quality checked before they leave our studio. However if you have any issues with your purchase we are happy to assess the item and provide a reasonable resolution. Please notify us within 5 days of delivery of any issues.

For issues such as wear and tear, we do not guarantee that products will be replaced or repaired.